Helpful answers to Frequently Asked Questions.
Send dielines so art is created to the correct size.
All of our art department work stations are MacIntosh computers.
Quark (page layout) Adobe Creative Suite: Photoshop CS5
We always use current programs.
Quark Express: .qx, Illustrator: .ai, Photoshop: .psd, Indesign: .indd
If you are not using one of the above programs please save your files as vector art in .eps format.
Please do a collect for output. To ensure all support files are included when you send your art.
Fonts: We recommend 6 point as we can not guarantee fonts smaller than 6 point will print clearly.
Resolution must be 300 dpi (dots per inch) at 100% image size
Yes, please check out our Packaging Requirements page.
Outlined text becomes an image so it is not editable; however, it also does not move or create new line breaks if the font shifts. Live text is fully editable but may move or create new line breaks if the font shifts. Due to licensing and copyrights we may not have the exact font if you do not supply it with your artwork.
10 print stations
Area outside of the die cut that allows for printing to the edge of the art. Standard bleed is 1/16″all the way around
A stroke (outline) is recommended on all reverse text when it is placed in more than one colour. A minimum 6pt font should be used for best results.
PDFs emailed (fast)
Courier laser printout (requires a ½ to full day)
Kodak (on request) closer to colours that will be printed (requires a couple days)
Yes any language.
5 working days.
Sign proof and fax back to us.
Scan signature on proof and email back to us.
We do not accept verbal or email-only approvals.
No, we will take care of all trapping here to meet our specifications.
Supply the number and we can create it. We guarantee barcodes that we create.